FAQs

What material are the curtains?

Our curtains are made from 100% polypropylene which can be recycled.

 

What sizes do you offer?

Our curtains are available in the standardised widths below.

  • 7500mm x 2000mm
  • 3750mm x 2000mm
  • 3500mm x 2000mm
  • 2500mm x 2000mm
  • 2000mm x 2000mm

We also offer custom sizes to meet any requirements.

 

How long will delivery take?

Our standard lead time is 3 days, although we can accommodate special requests as well as providing forward ordering options.

 

What colours do you offer?

Our product range encompasses Light Blue, Sky (Medical) Blue, Mint, and Cream.

 

How can I place an order?

Our products are available via NHSSC catalogue REF:2021/S 000-015456 or direct at sales@protota.com or 0845 270 6690.

 

Do you provide recycling options?

Yes – we are able to provide bespoke recycling packages, please get in touch for more information.

 

How long will it take for my sample to arrive?

Your sample will be despatched within 3 working days and should arrive within 5 days.

 

Can I change my sample request?

Once the request has been processed, we are unfortunately unable to amend or update details.

 

My sample or order hasn’t arrived, who can I contact?

Please get in touch with one of the team by email or call 0845 270 6690.

 

What hook types do I need?

We offer 3 varying hook types which should be compatible with any existing tracking you may have installed. Please get in touch for further details.

 

What’s the recommended lifespan of the curtains?

We recommend changing them every 6 months.

 

What are your MOQs?

There is no minimum order quantity.

 

Do you offer any warranty or guarantee?

All of our curtains come with a lifetime warranty (*6 months from date of use)